We apologize for any inconvenience, but we regret that our extended warranty service is currently only available to customers in the United States and Canada. Unfortunately, customers from other regions are not eligible for this particular service at the moment.

Yes. Please fill out our form and we'll be happy to provide you with our service.

From the physical product purchase date, so if you purchased the product on January 1st 2023, then your two-year period of service coverage will be from that date, not from the present. So, in effect, you will only enjoy coverage for a two year period, or 730 natural days.

Of course, once we agree on a full refund, the fee for this service will also be returned and we can provide you with a satisfactory answer.

For example, the front camera is out of focus or malfunctioning and the rear camera doesn't have a signal. Please contact our technical support with details.