Shipping Policy

Shipping fee

We have different postage standards for different regions, and the postage will vary according to the logistics cost.
For remote areas, the postage is subject to the actual accounting by the logistics party.

When will I receive my Redtiger product?

Order processing normally takes 1 business day. Once processed, your order will be shipped via our insured logistics provider and is normally delivered within 3-5 business days after receiving the order except for holidays. Orders placed over the weekend are dispatched on Mondays. In general, you will receive your product in around 7 days.

Please NOTE: We currently do NOT ship to PO BOX, APO, FPO addresses and islands outside the continental USA. We do NOT take responsibility for stolen packages or claims stating items not received even after the tracking status shows that it was delivered from the carrier website. Once the carrier site shows that the package was delivered, then we have fulfilled our service of shipping the item to you with the valid tracking number.

Ship to the United States, Canada and Australia: 

In order to better provide delivery services outside of North America and Australia, we are updating our logistics systems in countries like Europe, and therefore temporarily suspending delivery to countries and regions outside of the United States, Canada and Australia. We will soon provide better, faster, and safer delivery for our global users, so Stay Tuned!